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A software price is a monthly number. The contract behind it is a term, a renewal rule, a notice window and a list of what happens if you leave. Those terms decide what leaving costs.
This guide reads what each vendor publishes in its own terms, side by side, and puts dollars on the clauses that cost money. Your signed order form or sales order can differ from the public terms, so read what you sign.
What the published terms say (as of October 21, 2026)
| Vendor | Term and renewal | Notice to stop renewal | Leaving early | Price changes |
|---|---|---|---|---|
| Jobber | No commitment, 1-year commitment billed monthly, or prepaid annual; all renew unless set to non-renew | Set the plan to non-renew; no day count on the pricing page | 1-year: billing continues to the end of the 12 months. Annual: access to the end of the term, payment non-refundable | Not stated in the FAQ |
| Housecall Pro | Monthly, annual or another length; renews for a period equal to the subscription period | Terminate before the renewal; no day count in the terms | Fees are not prorated or refunded; account disabled within 14 days of cancelling | Renewals bill the then-current fee; pricing can be revised on notice; billing frequency can change without notice |
| Service Fusion | Term set in the online order; renews for periods equal to the first term | 30 days' written notice before the end of the term | Fees are non-refundable; plan changes do not earn a prorated refund | Fees can change on notice |
| Workiz | 12-month initial term unless the sales order says otherwise, then 12-month renewals | 30 days' written notice before the term ends | Cancelling takes effect at the end of the term; everything due for that term is still due | Up to 10% a year on the anniversary, with 30 days' written notice |
| FieldEdge (Xplor terms) | Initial period on the order form, then 12-month renewals | 60 days' written notice | Early-termination fee: monthly fees times the months remaining | Two months' notice; third-party fee increases (card-scheme, interchange) can be passed through; a no-penalty exit is stated when a rise exceeds CPI and you object within 10 days |
| ServiceTitan | New customers typically 12 to 36 months; in nearly all cases renewed automatically unless cancelled in advance | Not published | Not published | Not published |
Sources: the Jobber pricing FAQ, Housecall Pro's terms (modified July 1, 2026), Service Fusion's subscription agreement (March 23, 2026), Workiz's terms (February 19, 2026), the Xplor terms that FieldEdge's legal page links to (dated October 2023) and ServiceTitan's 10-K for the year ended January 31, 2026. ServiceTitan generally bills monthly in advance and generally invoices onboarding separately. The Xplor terms are generic Xplor terms, and your FieldEdge order form controls; see ServiceTitan pricing for the demo questions.
The marketing pages and the terms do not always read alike. Housecall Pro's pricing page says no contracts and cancel anytime, and the terms add automatic renewal and no refunds (see Jobber vs Housecall Pro). Service Fusion's pricing page says all plans are month-to-month; its agreement renews whatever term you chose.
Clause 1: the renewal window
Auto-renewal turns a missed date into a new term. At Workiz the renewal is 12 months and the fees for it are non-refundable. A 30-day notice window on a term that started March 1 closes about January 30, and the 60-day window in the FieldEdge terms closes about December 31. Put the date in the calendar the day you sign.
Clause 2: leaving early
Take an example plan at $300 a month on a 12-month term. This is a round number for the arithmetic, not any vendor's price. You decide to leave after month 4.
- Fee equals months remaining. The FieldEdge terms define the early-termination fee as the monthly fees times the months left. After 4 months, 8 remain: 8 × $300 = $2,400. Jobber's 1-year commitment gets to the same figure another way: you keep being billed monthly to the end of the 12 months.
- Notice missed. If the notice window passed, the next term is 12 × $300 = $3,600.
- Notice missed at a vendor that can raise prices. With Workiz's top increase of 10%, the monthly fee is $330 and the renewal costs 12 × $330 = $3,960, which is $360 more than the flat renewal.
The prepaid annual plan is the same lock with the money paid first: you keep access to the end of the term, you get nothing back, and nothing more is owed.
Clause 3: price increases
If Workiz applied its 10% maximum every year, the same $300 plan would run:
| Year | Monthly fee | Fees for the year |
|---|---|---|
| 1 | $300.00 | $3,600.00 |
| 2 | $330.00 | $3,960.00 |
| 3 | $363.00 | $4,356.00 |
Three years cost $11,916.00 against $10,800.00 flat, a difference of $1,116.00. Workiz's terms say "up to" 10%, so the real increase may be lower; they set only the ceiling. FieldEdge's terms state a way out of a rise above CPI if you object within 10 days of the notice. Ask for a written cap on increases for the first renewal.
Clause 4: annual billing and the discount
An annual plan trades flexibility for a lower price. On October 21, 2026, Service Fusion's page showed Starter at $245 a month on monthly billing and $208 a month billed annually. A year costs 12 × $208 = $2,496 against 12 × $245 = $2,940, a saving of $444. The discount is 15%, which is the rate the page states.
The annual price wins only if you stay long enough. Divide $2,496 by $245 and you get 10.19 months. Leave after 10 months and monthly billing has cost $2,450, which is less than the $2,496 you prepaid; leave after 11 and monthly has cost $2,695. The general rule is 12 × (1 − discount) months. At a 15% discount that is 10.2 months. Service Fusion's agreement renews the term you chose and does not prorate refunds when you change plans, so ask how a switch from annual to monthly works before you pick annual.
Before you sign
- Get the term length, the renewal length and the notice days in the order form, with the cancel-by date.
- Ask what the early-termination fee or remaining-balance rule is, in dollars after month 4 and after month 10.
- Ask for a cap on renewal increases, and whether a rise lets you leave without a fee.
- Ask whether you can downgrade mid-term. Workiz default packages allow downgrades only on monthly billing and customized packages allow none; Service Fusion gives no prorated refund on a downgrade.
- Ask for your data export, customers, price book and job history, before the term ends.
If an agreement is long or unusual, have an attorney read it.
Next step
Take the yearly cost of the plan you are leaning toward, including any renewal increase, and enter it as overhead in the labor rate calculator. Compare tools on the arithmetic in field service software for small plumbing shops and Jobber vs Housecall Pro.
Sources
- Jobber pricing page, commitment FAQ
- Housecall Pro Terms of Service (last modified July 1, 2026)
- Housecall Pro pricing page
- Service Fusion Subscription Agreement (last modified March 23, 2026)
- Service Fusion pricing page
- Workiz Terms and Conditions (last updated February 19, 2026)
- Xplor US SaaS Terms of Service (linked from FieldEdge's legal page)
- ServiceTitan, Inc. Form 10-K for the fiscal year ended January 31, 2026
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